Post by swerve9031 on Apr 11, 2007 11:15:13 GMT
Having just spent most of the morning queuing in 3 Banks locally I was just wondering if anyone else feels the same as me.
I normally do mundane stuff online but in connectoin with more complicated matters I had to go and speak to a human being, ( from this continent too )
It just amazes me that they now seem to have a maximum of 3 tills open at one time, My local HSBC only has the facility for 2 tills and generally one of them is closed with the counter staff hiding behind a screen picking their nose or something. This despite it being in a County Town and the local Councils have their accounts there so they are making mega bucks!
For once in my life I don't owe them a great deal of money, am a relatively good customer. Why do people put up with standing in a queue for 20 minutes.
Gone are the days when the customer was king, now we are just a pain in the backside it seems.
OK rant over
Peter
AKA Victor Meldrew II
I normally do mundane stuff online but in connectoin with more complicated matters I had to go and speak to a human being, ( from this continent too )
It just amazes me that they now seem to have a maximum of 3 tills open at one time, My local HSBC only has the facility for 2 tills and generally one of them is closed with the counter staff hiding behind a screen picking their nose or something. This despite it being in a County Town and the local Councils have their accounts there so they are making mega bucks!
For once in my life I don't owe them a great deal of money, am a relatively good customer. Why do people put up with standing in a queue for 20 minutes.
Gone are the days when the customer was king, now we are just a pain in the backside it seems.
OK rant over
Peter
AKA Victor Meldrew II
