Post by eliminator on Aug 11, 2007 9:38:55 GMT
Bougth a caliper from them 9 weeks ago, on the understanding that it was in good working order.
The pistons were scored. They said that a replacement would be sent, didn't arrive.
We'll supply you with new pistons.......arrived, wrong size.
For the next 4 weeks I phoned them twice a week, sometimes they said that they would phone back with a progress report, they never did.
Finally after I belatedly lost my temper, after them saying that the replacement for the replacements were lost in the post
They offered to refund my money. Wait & see for that then.
What has never helped is the guy on the phone, his voice is a monotone, I was always saying pardon to him.
The pistons were scored. They said that a replacement would be sent, didn't arrive.
We'll supply you with new pistons.......arrived, wrong size.
For the next 4 weeks I phoned them twice a week, sometimes they said that they would phone back with a progress report, they never did.
Finally after I belatedly lost my temper, after them saying that the replacement for the replacements were lost in the post
They offered to refund my money. Wait & see for that then.What has never helped is the guy on the phone, his voice is a monotone, I was always saying pardon to him.
