Post by TwoHat on Apr 12, 2012 11:13:10 GMT
I've recently bought stuff (boots, top box, tank bag etc.) from Ghostbikes at Preston, and I am very impressed with their customer service.
On the first visit SWMBO must have tried on 10 pairs of trousers, and the staff were positively saintly in their patience, this time it was boots, and it wasn't until the dozenth pair that she found some she liked. I tried several topboxes both for size (wanted both our helmets to go in along with waterproofs) and appearance - eventually found one that fitted the bill perfectly so they put it on one side while they ordered the correct adaptor plate for it. They kept me informed about the order until the plate arrived, then told me when they had despatched it and the box (free delivery), which arrived the next day.
The staff are friendly, helpful, and knowledgeable, and they stock a huge range of stuff which they sell both on the internet and direct from the shop.
Reading the above, I realise it sounds like an advert, but it isn't - I am not connected with Ghostbikes in any way, I just think its refreshing to find somewhere that offers really good service, and wanted to share the knowledge.
On the first visit SWMBO must have tried on 10 pairs of trousers, and the staff were positively saintly in their patience, this time it was boots, and it wasn't until the dozenth pair that she found some she liked. I tried several topboxes both for size (wanted both our helmets to go in along with waterproofs) and appearance - eventually found one that fitted the bill perfectly so they put it on one side while they ordered the correct adaptor plate for it. They kept me informed about the order until the plate arrived, then told me when they had despatched it and the box (free delivery), which arrived the next day.
The staff are friendly, helpful, and knowledgeable, and they stock a huge range of stuff which they sell both on the internet and direct from the shop.
Reading the above, I realise it sounds like an advert, but it isn't - I am not connected with Ghostbikes in any way, I just think its refreshing to find somewhere that offers really good service, and wanted to share the knowledge.